Diversity & Inclusion eLearning

Overview

Diversity and inclusion (D&I) are crucial to the success of the financial services industry.

The FCA and the PRA have both highlighted that greater levels of D&I within a corporate environment can contribute towards a better workplace culture, greater psychological safety, an improved talent pool, greater innovation and challenge, freedom to express one’s views and a more balanced attitude to risk management.

The regulators see this as having a significant idiosyncratic effect within individual firms, but also causing a systemic effect of protecting consumers, enhancing competition and enhancing market integrity.

This eLearning module is aimed at all staff within an organisation and puts diversity and inclusion into context. It aims to define diversity and inclusion, explain what a positive workplace culture looks like, outline the legal and regulatory requirements, and explain what employees can do to maintain and improve their firms’ D&I culture.

The module includes examples and interactive case studies to help learners understand the impact of diversity and inclusion.

This module and the end assessment can be tailored to incorporate client-specific content.

Course Details

Introduction
- What diversity & inclusion mean in practice
- Why these concepts are so important
Understanding the Equality Act 2010
- The nine protected characteristics
- The duty to make reasonable adjustments
Understanding the regulatory requirements
- The link between diversity & inclusion and financial services regulation
- The regulatory framework set out in the FCA/PRA’s consultation papers
Discrimination and other prohibited behaviours
- Behaviours prohibited by the law and regulation including:
  - Discrimination
  - Harassment and bullying
  - Victimisation
- Practical steps to identify and address unconscious bias
Building a good D&I culture within your firm
- Promoting a good D&I culture
- How to raise concerns
Assessment
- The course is followed by a short multiple choice assessment

Delivery

Our interactive learning is delivered online, so all you need is an internet-connected device – we’ll do the rest.

We handle every part of the set-up process, from customising your individual Learning Management System (LMS), loading staff data, setting up a deployment and reminder schedule and reporting on progress.

In addition, administrators can also have access to all of these tools too, giving you the flexibility to be involved as much or as little as you prefer.

eLearning Previews

See examples taken from a range of our eLearning courses in the gallery below.